OVERVIEW
Effective Date: [Insert Date]
Welcome to Ketalleya! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
1. General Information
These Terms and Conditions apply to your use of our website, www.ketalleya.com, and any services provided by Ketalleya, including purchasing products, browsing the website, and subscribing to newsletters.
By using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding contract.
2. Product Availability
All products on our website are subject to availability. While we make every effort to keep our inventory accurate, there may be times when items are out of stock or unavailable. If a product you’ve ordered is unavailable, we will inform you and offer alternatives or a full refund.
3. Account Registration
To make a purchase or access certain features on our website, you may need to create an account. By registering, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login details and for all activities under your account.
4. Order Process
By placing an order on our website, you are making an offer to buy the products selected, subject to our acceptance. We reserve the right to reject or cancel any order at any time.
- Order Confirmation: After placing an order, you will receive an order confirmation email. This is not an acceptance of your order but an acknowledgment that we have received it.
- Order Acceptance: Your order is only accepted once we process your payment and ship the product.
5. Pricing and Payment
- All prices are listed in Polish Zloty (PLN).
- Prices may be subject to change without notice. We will inform you of the final price before you complete your purchase.
- We accept payments via [insert payment methods, e.g., credit card, PayPal, etc.]. Payment must be made in full before we process your order.
6. Shipping
Please refer to our Shipping Policy for detailed information on shipping rates, delivery times, and shipping methods.
7. Return and Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, please refer to our Return and Refund Policy for detailed instructions on how to return products and request a refund.
8. Intellectual Property
All content on our website, including text, images, logos, graphics, and product designs, is the property of Ketalleya and is protected by intellectual property laws. You may not copy, reproduce, or use any content from our website without prior written consent from us.
9. Privacy and Security
We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Limitation of Liability
To the maximum extent permitted by law, Ketalleya shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the purchase price of the product(s) in question.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Poland. Any disputes arising from or related to these terms shall be resolved in the courts located in Poland.
12. Changes to the Terms
We may update these Terms and Conditions from time to time. When changes are made, we will update the “Effective Date” at the top of the page. We encourage you to review these terms periodically.
13. CONTACT INFORMATION
If you have questions about a return or would like to handle a return in person, please visit us:
Store Name: Ketalleya
Address: Biskupowa 788, Białka 34-220, Poland
Email: support@ketalleya.shop
Phone: +48 573 780 510
Store Hours (Central Time):
Mon & Sun: 10:00 AM – 7:00 PM
Tue – Thu: 10:00 AM – 8:00 PM
Fri – Sat: 10:00 AM – 9:00 PM